EY Innovation Realized is an international conference that hosts C-suite leaders in strategy, technology and transformation. Hosted in Chicago on April 26-27, 2022, hundreds of attendees gathered to connect and share ideas.

Conference leaders hoped to better engage their audience during the live event by providing a meaningful interactive experience with technology at its core.
Strategic Goals
Success factors
Strategic goals
  • Engage with event attendees
  • Share attendees' thoughts with a large audience
Email with a Speaky link sent to all attendees before the event
Success factors
  • Audience eager to participate in a new experience
  • Attendees interested to share their thoughts on an important topic

THE Challenge

Implementing cost-effective tool to collect customer feedback

49% of marketers say that audience engagement is one of the biggest contributing factors to a successful event. At this international conference, leaders hoped to inspire attendees to answer a question and supplement the event.

THE solution

The Innovation Realized conference implemented Speaky is a way to engage with the audience and share responses publicly.

Before the event, attendees were asked via email to leave a Speaky about their most pressing business challenge. To answer, the user clicked a “Speak Now” button and recorded an audio message. Voice AI then transcribed each message to display on-screen at the event.

A large screen displays the text, "What is your most pressing business challenge?" Responses are hidden to maintain privacy.

THE Results


Speaky provided the EY Innovation Realized conference with a public display of audience members' thoughts on a hot topic. After 10% of email recipients participated by leaving a Speaky about their most pressing business challenge, the conference showed each response live on screen. Each unique response shaped the very content of the conference — as attendees passed the screen, they could pause to read what their colleagues said and reflect on business challenges of their own.

in Speaky campaign
Speaky outperformed other communication channels in terms of both quality and quantity.”
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